Important Messages
As of 1/25/2025, Mac, PC, and VDI users will have a chat4support desktop application to report technical issues. Utilize the desktop application as this web application will be decommissioned by 2/21/2025.
Go here for directions
https://hallmarkcardsprod.service-now.com/tss?id=hmk_kb_article&sys_id=ecf6a78447435a105616b5ea216d43ce
If you have an urgent issue, call Technology Service Desk at 816-274-7272 OR 1-800-425-2149. For all non-urgent issues, create an incident via selfservice.hallmark.com.