Important Messages
- As of 8/29/2024, Mac users are unable to connect via chat4support. If you have an urgent issue, call Technology Service Desk at 816-274-7272 OR 1-800-425-2149. For all non-urgent issues, create an incident via selfservice.hallmark.com.
PC Users:
If you have issues connecting to an analyst via chat4support, please follow the process above to report your issue based off urgency.